Fees & Payment Terms Policy

1. Introduction

At Virtue Learning Hub Solutions Ltd, we are committed to making education and professional development accessible through clear, transparent and flexible payment arrangements.

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This policy explains how course fees, deposits and instalment payments are managed for learners enrolling on our training programmes.

 

2. Course Fees

Course fees vary depending on the qualification, programme duration, assessment requirements and level of support provided.

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The total course fee and available payment options will be clearly displayed on the relevant course page or confirmed in writing before enrolment.

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Learners are responsible for reviewing the applicable fees and payment arrangements before making a financial commitment.

 

3. Deposits and Securing Your Place

A deposit may be required to reserve a place on a course.

Deposit amounts vary depending on the programme selected and will be clearly communicated before payment.

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The deposit forms part of the overall course fee and is deducted from the total amount payable.

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Payment of a deposit reserves a place on the selected course but does not automatically provide access to learning materials or authorise the commencement of training.

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All deposits are subject to the cancellation and refund provisions outlined in our enrolment terms and applicable consumer legislation.

 

4. First Instalment and Course Commencement

Where a learner chooses to pay through an instalment plan, the first instalment must be paid before the course begins.

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This payment is separate from the initial deposit but contributes towards the overall course fee.

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Learners will normally be granted access to their course once:

• The required deposit has been received.

• The first instalment has been paid.

• All relevant enrolment and eligibility requirements have been satisfied.

• Enrolment has been confirmed by the training provider.

 

5. Monthly Instalment Arrangements

We may offer interest-free instalment plans to help learners manage the cost of their studies.

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Payment amounts, frequency and duration will vary according to the course selected.

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Learners must agree to their payment schedule before commencing training and are expected to maintain payments in accordance with the agreed terms.

The full course fee remains payable in accordance with the enrolment agreement, subject to applicable cancellation rights and refund provisions.

 

6. Missed or Late Payments

Learners experiencing difficulties making payments are encouraged to contact us as early as possible.

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Where an instalment becomes overdue, we will contact the learner to discuss the outstanding payment and, where appropriate, explore reasonable arrangements.

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Continued non-payment may result in temporary restrictions on access to learning or assessment services, subject to the enrolment agreement, applicable consumer law and consideration of individual circumstances.

 

7. Cancellation and Refunds

Learners enrolling online or at a distance will normally have a statutory 14-day cancellation period, subject to applicable legal exceptions.

Information about cancellation rights, refund eligibility and any permitted charges for services already provided will be supplied before enrolment.

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Where a learner requests that training begins during the statutory cancellation period, any applicable charges following cancellation will be calculated in accordance with consumer law and the learner's express request to begin early.

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Deposits are not automatically non-refundable.

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Any cancellation or refund outside the statutory cancellation period will be considered in accordance with the agreed enrolment terms, applicable law and the circumstances of the cancellation.

 

8. Changes to Course Fees

The course fee agreed at enrolment will not be increased during the learner's programme unless a specific, lawful and clearly disclosed contractual provision permits the change.

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Fees for future enrolments may be reviewed periodically.

 

9. Learner Responsibilities

Learners are expected to provide accurate enrolment information, understand their payment commitments and notify us promptly of any circumstances that may affect their ability to meet the agreed payment schedule.

 

10. Contact and Support

If you have any questions regarding course fees, deposits, instalments or payment difficulties, please contact our admissions team before enrolling.

We aim to provide clear information and reasonable support to help learners make informed decisions about their education.

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Virtue Learning Hub Solutions Ltd

This policy should be read alongside the relevant course information, enrolment agreement and cancellation and refund terms.